Soggiorno Antica Torre
Rates and Services
SERVICES
Soggiorno Antica Torre can book on request to the customers: tickets for museums, theaters, operas, concerts, car parkings, sport events, sightseeing tours to Siena, Lucca, San Gimignano, Pisa, Chianti and whatever you would like to visit. We can also contact for you a baby-sitter. For little babies we can provide a cradle and some toys. Dogs and cats are welcome, we provide free dog and cat's bed and some tasty snacks for them. On request dog-sitter service.
Our staff may take your clothes to a laundry. Soggiorno Antica Torre can also rent a car or book for you a table in a restaurant. We provide special accommodations for Honeymoons. On request we can prepare twin beds if you don't want queen bed. All rooms can be arranged for use triple or quadruple.
Our rooms are equipped with the most modern comfort: indipendent air conditioning and heating, mini bar, phone, TV and free WiFi connection in the room and in the hall, private bathroom with a courtesy set and hair-dryer.
In the lobby there is a Guest Position with a Pc, a printer and a telephone that our customers can use freely.
Willingness and professionalism of our staff conspire for a lovely and unforgettable stay in Florence. In Soggiorno Antica Torre you can find an intimate, familiar and friendly atmosphere. Soggiorno antica Torre provides an Italian breakfast, not included in room rate. You can choose among cappuccino, Italian coffee (expresso), tea, caffellatte, milk hot or cold, milk with chocolate, camomilla, rusks, hot croissants and orange juice.
For honeymoons, anniversaries, birthdays or anniversaries we organize special stays by preparing the room as follows:
• Fresh flowers •
• Fresh seasonal fruit •
• A bottle of Chianti or a bottle of Italian sparkling wine •
• Confetti •
• Two favors •
• One beautiful lace cover, which will cover the bed, sprinkled with red rose petals •
• A garland on the bedroom door.
This service has an additional one-off fee, which must be paid in cash at check out.
Cancellation Policy
• 0% penalty on the total price for cancellations made up to 7 days before check-in;
• Penalty of 50% from 6 days to the day before the check-in in case of complete cancellation of the reservation or in case of reduction of reservation for each night canceled. Regarding the postponement of booking, a 50% penalty will be applied on the total booking;
• Penalty of 100% of the total price of the reservation in case of no show or communicating on the day of check-in cancellation of the stay or the reduction in the number of nights. Regarding the postponement of booking, 100% cancellation fee will be applied on the total booking.
Terms & Conditions
1 The check-in is available daily from 12:00pm service. After
1:00pm you can access the hotel using an automatic entry system. If you have any problems you can contact the property by calling +39-055-216402 available until 10:00pm.
2 Check-out service is made from 10:30am to 11:00am. After this time you can leave your luggage in our storage for free. There is a bathroom for our guests departing.
3 In case of early check in from 8am (not before) to 12pm you can access to the room if it is available, in case not, you can leave your luggage in our storage for free. There is a bathroom for our guests.
4 In case of late check-out, rate is € 50,00: the room is left available for customer beyond normal hours for check-out service (see point 2. “check-out service”). On departure day the daily cleaning will not made in the room. Otherwise the room will have to be left free no later than 7pm.
5 Reception/Concierge is open every day from 8am to 1pm.
After this time, access to the room can be made independently through an automatic opening system. Using the keyboard and the personal code provided at the time of booking, active for the duration of stay.
6 To get to our floor (3rd floor) there are 30 steps early and then an elevator that leads directly to the Soggiorno Antica Torre.
7 Payment Terms: payment is required on the day of arrival by credit card or by cash. We accept Visa, Mastercard, Eurocard and Bancomat. We don’t accept American Express, Diners, JCB card, Checks, Travel Cheque.
8 CREDIT CARD DETAILS IN ORDER TO GUARANTEE YOUR RESERVATION: The booking total will not be debited on your credit card. Card details are kept on a safe server to guarantee your booking until the day you arrive. Your stay must be paid directly at the hotel itself.
9 Tourist Tax: From 1st July 2011 the city of Florence by the resolution of the City Council No. 230/33 of 06.20.2011, integrated by resolution No.21/2012, has established the “tourist tax”. The tax is applied to non-residents overnight stays in city of Florence and for a maximum of 7 consecutive nights. The tax rate for this tourist structure is € 3,00 per person per night. There are the following exemptions: a) children up to 12 years old; b) people who care for a patients admitted to local hospitals, including outpatient care, for a maximum of two assistants per patient; c) patients who make hospital care in outpatient care; d) students of the University of Florence. It is also provided a 50% reduction of the tourist tax in the following cases: a) groups of lower and upper secondary schools in Florence in teaching visit; b) athletes under the age of 16 years, members of groups participating in sporting events and tournaments organized in collaboration with the Municipal Administration.
10 Discounts for children: children aged between 0 and 3 years old stay free if they sleep in bed with their parents. If prompted for the cot we charge a surcharge on the cost of the room. Children aged 3 to 12 stay at a discounted rate. Aged 12 years and older are considered adults.
11 Drinks from the minibar cost € 1.00 each piece. Only the beer costs € 2.00 each. In the room is available kettle.
12 Soggiorno Antica Torre provides for an Italian breakfast included in the room price.
13 The change of linen, included in the room rate, is performed in the third day of stay. For additional changes, the cost is €
1,00 or € 1,50 per piece changed. If the towels are thrown on the ground, it is changed and charged € 1,00 or € 1,50 per piece. If requested an extra single bed in a double room the cost is € 10.00 per night.
14 For requests for change of bedding (from double to single or vice versa) at check-in or after check-in, the extra cost of € 8.00.
15 All our rooms and common areas are strictly non-smoking.
16 Welcome dogs and pets in a free way: provide a pet bed for
free, we will settle into your room, a bowl and welcome snacks (only if you approve!). Could you please inform us of the dog's weight as we want to provide a proper kennel to its size, thanks. We also have the ability to provide a dog sitter in case you need to be away for several hours to visit museums and churches. If you want this service please let us know in advance to arrange for staff as soon as possible.
17 Parking: Our hotel has no private parking, but we use a convention with a chargeable garage. The pricing depends on the car size and is totally paid by the guest. On request we make the service reservation of parking space.